See what's new in Outreach

Hey, everyone. Emily here from the product marketing team at Outreach. And I have to say, I am genuinely so excited about our April release. It's one of the biggest we've had in a while, so I cannot wait to talk you through what's coming. Let's start with what I think is the true headline of this release, Outreach Omni. We've had individual AI assistants in Outreach for quite a while now. Account assist, deal assist, and plenty of others, but sellers have had to know where to go for each one. Outreach Omni changes that completely. It is a single conversational AI experience where reps can ask any question they have and take action. They can ask things about accounts, opportunities, prospects, meetings, and get instant context aware answers. It can then take action for them like drafting and sending emails. And every conversation picks up right where you left off with full chat history. Even better, you can access it all from wherever you're working, whether that's in the Outreach app, right from the home page, or from the persistent icon in the top navigation, on mobile, or in Slack. This is a meaningful shift in how sellers interact with Outreach, and we think you're gonna love it. Meeting prep agent is also rolling out this quarter. Before every meeting, reps receive a tailored briefing that covers critical details like account history, recent activity, open opportunities, and suggest talking points. So they show up prepared without spending time pulling it altogether themselves. And after your meeting ends, Outreach deal agent automatically updates your deal data. And with this release, we're bringing those updates directly to Slack. You can easily accept recommended updates in a single click and get right back to engaging with your customers rather than manually updating data. We are also launching SmartKaya Coach, which can automatically score coach cards against any recordings that meet your defined criteria, so managers can surface coaching opportunities consistently at scale without the manual lift. We're continuing to ensure you have the controls you need to fully trust what our AI is doing. First, we're giving AI more to work with. You can now upload your own sales content, case studies, white papers, competitive battle cards directly into Outreach. Smart account assist and personalization agent can now reference these documents when generating responses and messaging. So every interaction stays on brand and grounded in the context that matters most to your business. Lastly, we are launching a suite of AI workflows with Agent Studio, and this is a big one. Instead of building automation from scratch, admins can now deploy ready to run workflows for the sales motions that matter most, like engaging inbound leads, reengaging closed lost opportunities, and surfacing deal alerts when activity gaps or key signals emerge. Configure it from a new visual canvas, deploy in minutes, and let Outreach handle the rest. This is just phase one, there is a lot more to come. This is a big release and we'll be going deeper on many of these capabilities over the next few weeks. But for now, head to the release notes to explore everything that's coming in April.